Where We Came From....
Our work is hands-on, so our team is too. Everyone at On-Site Insight has a background in the military, and having deployed multiple times we understand almost any frustration this career has to offer. Barely off our own aircraft at our destination, we would often transition from passenger to worker before ever leaving the flight line. We all have extensive experience running ramp operations loading and unloading aircraft, operating warehouse management systems searching for cargo for hours in our cargo warehouses and outdoor cargo yards only to discover it hasn’t been at the location for months, and we love to drive forklifts absolutely anywhere to get the job done—we ran shifts, fixed problems, and lived with the consequences of the decisions that were made regardless of the outcome. We’re not consultants who only know the view from an air-conditioned trailer. We know what it’s like to chase phantom inventory, fight congestion in the warehouse during shift change, and explain delays and damage to customers, even if they're angry.
When we walk into your building, you’re getting a total of personal operational experiences that added up is over 60 years, and if you factor into that the knowledge we had passed down to us from our mentors just add another 60. That doesn’t mean we know it all, however, that’s what we love about this work, there’s always learning and new ways to try something. That is what makes working as a civilian more fun than being in the military, we can adapt, change, modify, and do whatever we want to safely make our operations faster, smoother, and with less work for everyone. That is why we created this company, so we could bring our overly military attitude of “get the job done” into a world were getting the job done needs some assistance. We are serious about our work, but not serious about ourselves, and that small part of what we bring will help unlock your potential as a warehouse team. While one group is getting analytical and critical thinking headaches another group could be listening to the most unorthodox yet much more efficient method of doing a task you’ll ever hear of. What you will always get from every member of our team is a 100% straight, no-nonsense, answer to a question. We don’t sugar coat or dress up answers to avoid hurt feelings. We each bring a different angle—labor, layout, safety, systems—but we’re all focused on the same thing: helping you have chances to identify and solve whatever is not working so you can do your best work in a warehouse that’s working with you, not against you.
.....and Where We Learned It All
Position Unfilled Currently
"Founder, CEO, President, Guy Who Thinks He Knows It All"
Former Staff Sergeant
42d Aerial Port Squadron
10 years of military service
3 overseas tours (Iraq, Iraq, Kuwait)
AND
(Possibly Self Proclaimed)
Warehouse Optimization & Truck Loading Wizard
Why am I subjecting myself to this again?
I spent two decades basically being the "Why?" kid of the military. I asked leadership everything: Why is this process slow enough to watch grass grow? Why is this forklift held together by duct tape and prayers? Is this building actually structurally sound, or even in the right place? After asking thousands of questions and getting zero helpful answers, I decided to become the person who actually fixed things.
When I finally became (through no fault of my own) an Ops Manager, I walked into my warehouse and realized it was a comedy of errors. The safety was non-existent and the cargo flow looked like a toddler drew a squiggly line from the dock to the back wall. The tech was ancient, employees had no place to eat their lunch, and morale was essentially buried under a pile of misplaced pallets.
By the time I left, I’d flipped the script and turned that chaos into a well-oiled machine.
So after departing that mildly successful operation, I had a thought in my head that just didnt want to go away. So I built a website to inform. I know your warehouse might have the same gremlins I've been at war with, and I can spot them from a mile away and tackle them so you don't have to.
The Masters Of Their Craft
We bring technical precision and analytical rigor to warehouse operations, ensuring every site assessment delivers measurable productivity gains.
"People & Morale Expert" - as you see this is unfilled, as I haven't yet convinced one of my best friends that this is even an idea that will work. But he was amazingly silent when spoke of it in our group chat.
William Clark
Position Unfilled Currently
"Process, Procedures and Systems Analyst" - as you see this position is also unfilled as the friend who I would ask to take this spot looked at the website and said "Spiffy"